FAQ

The following questions apply to Marquee Theatre and other venues where Lucky Man Concerts promote events.

For specific Marquee Theatre questions, feel free to visit www.marqueetheatreaz.com.

Where is Marquee Theatre located?

Marquee Theatre is located at 730 North Mill Ave in Tempe, AZ 85281. On the southwest corner of Mill Ave and Washington Street just north of Tempe Town Lake and the 202 Freeway.

 What is your bag policy?

Clear plastic, vinyl or PVC bag that does not exceed 12” x 6” x 12”.
Small clutch bags (maxiumum size: 4.5″x6.5″)

Where can I park at Marquee Theatre?

Get here early! The Marquee Theatre has limited on-site parking for $10.00 per vehicle. Our larger shows usually have additional parking available at the high-rise parking structure located to the north of The Marquee Theatre (west of Mill Ave and north of Washington Street). This parking garage also charges $10 per parking spot.

We are also near a light rail station!

We do have a limited amount of ADA Parking for those that have a handicap plate/placard.

Additional parking is available across the bridge in downtown Tempe.

For parking near other venues, please contact the venue of choice

How do I buy tickets for your shows?

Quick note on scalpers: We are not obligated in any way to honor tickets that aren’t printed from www.marqueetheatreaz.com or www.luckymanonline.com directly. Tickets purchased from third parties (like Stubhub) are purchased at your own risk and do not guarantee entry. We cannot refund tickets purchased from any other site. 

  • Lucky Man Concerts and Marquee Theatre accepts Mastercard, Visa, American Express and Discover.
  • Normal online, phone and box office processing fees apply for all sales.


MARQUEE SHOWS – ONLINE

  • PRINT@HOME orders allow you to print your tickets upon finishing your order or you may pull up your ticket barcode on your mobile device to be scanned night of show.

THE GOOD OLD FASHIONED WAY

  • If you would like to purchase tickets in person, they are available at the following outlets.

The Marquee Theatre

730 North Mill Ave

Tempe, AZ

Phone: (480) 829-0607; (480) 829-1300

Hours: Monday- Friday 12pm-6pm;

Box office hours vary depending on event.Once you’ve ordered your tickets,  simply bring a photo ID and the credit card used to purchase to the box office on the night of the show and we’ll have your tickets waiting! You may also pick up your tickets in advance at the venue box office during normal business hours.

 What is your refund policy?

All sales are final.
If event cancels / postpones buyers will be notified.

I lost my tickets / forgot my tickets at home. Help!

If you lose or forget your tickets, you can have them re-sent to you by showing your credit card and ID at the Marquee Theatre box office.

 I am in a wheelchair or have a disability? Can you accommodate?

Our staff will always do everything we can to make sure that every patron is comfortable. Our building is ADA compliant.

 Can I smoke inside the venues?

This is a non-smoking facility. The only place you may smoke is outside on the patio.

 How old do I have to be to see a show?

In most cases, our shows are All-Ages. Please see your events information to see if any age restrictions are in place for that event.

Children under the age of 10 must have earmuff ear protection.

For more information, please contact the venue of choice.

What are your ID Requirements?

For any age-restricted shows, a physical valid government ID must be presented for entry. Digital and paper IDs WILL NOT be accepted. 

For international IDs, we will accept government issued passports. Mexican consular ID cards will also be accepted. We also accept any US issued passport card or permanent resident card.

 Do you have a bar inside?

Yes! We have multiple bars located around the venue.

 What is your photo policy?

Our policy is that you are allowed to bring in small digital or disposable cameras. However, that may differ from the band’s policy and the band’s policy wins. Almost every band is ok with small digital cameras or point and shoots. Almost no band is ok with professional grade.  We do not allow video cameras, tablets, selfie sticks, or iPads to be brought into the venue.

 Can I rent out the Marquee Theatre for a private party or wedding?

You certainly can. Email taylor@luckymanonline.com for more information.

 Do you have an ATM?

Yes we do, located in the lobby. Please note, the ATM machines do have a processing fee for cash advances.

 Do you serve food?

Yes, we serve pizza at most events. We also have a snack machine.

 What is your re-admission policy?

Re-entry is not allowed. We will obviously make exceptions if a special situation occurs.

What are you NOT allowed to bring into the venue?

The following items are prohibited:

  • No guns, knives, weapons, pepper spray, projectiles of any kind, spikes of any kind, or any other item that could be used to inflict harm
  • Replicas of any type of weapon are NOT permitted
  • No drugs or drug paraphernalia, illegal substances of any kind
  • No outside food or drinks
  • No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers
  • No professional audio, video, or audio recording equipment – (including detachable lenses, tripods, zooms or commercial use rigs) without a photo pass
  • Pens, sharpies, markers.
  • No unsealed liquids or gels of any kind
  • No jewelry or clothing that could inflict harm, including spikes of any kind
  • No stuffed animals or toys of any kind

**Please note that the list of prohibited items is subject to change. The venue reserves the right to make any necessary adjustments to these protocols to ensure the safety of the tour, artist, and guests.

 Is public transportation available to patrons?

Marquee Theatre has a light rail stop about 100 yards to the northwest of the Marquee Theatre on Washington Street west of Mill Ave. There is also a bus stop on Mill Ave south of Washington Street. Also, on occasion, pedal taxis are on site at the conclusion of events.

For public transportation near other venues, please contact the venue of choice.

 What if my question is not listed?

f you have any other question we have not listed, feel free to call the Marquee Theatre box office during our normal business hours at #480-829-1300.

Thanks for being a music fan and we hope to see you at an upcoming event.

Respectfully,

Lucky Man Concerts Management